Frequently Asked Questions
Yes, Azelis offers a range of wild-crafted, organic, and certified organic ingredients to support clean and natural formulations.
All samples are sent with SDS only, unless otherwise specified. This procedure allows us to maintain maximum efficiency in our sample program while also saving unwanted paper. Should you require a Certificate of Analysis or additional product information, please specify at the time of your request. We will gladly include it with your shipment.
Our inventory is based on customer projections and order history. For obvious reasons, we would prefer to have the material you order in stock. Please let us know your requirements and we will work to meet them.
Lead times depend on stock availability and order requirements. For specific timelines, please contact our customer service team.
Our standard hours in the Santa Fe Springs warehouse are 8:00 a.m.–4:00 p.m. ET, Monday–Friday.
The pricing of raw materials fluctuate for a myriad of reasons. Economic conditions (euro / dollar changes), gas prices, natural oil market conditions, etc. are all reasons why pricing might fluctuate. We honor all written price quotes for 30 days and suggest pricing is verified at the time of order placement.
It is possible to guarantee pricing for a defined period of time with a contract or a blanket order. Please contact your sales representative.
We do not typically offer delivery, however if you should be interested, please contact Customer Service Manager, [email protected]
I purchased a product from you and it is close to expiration. Is it possible to have it recertified?
Depending on the product, a recertification is possible. It may involve a small fee.
Chemicals are broadly used raw materials found in many industries, while specialty chemicals are performance-driven materials designed for specific applications, such as UV filters in sunscreen or conditioning agents in hair care. They're often used in smaller quantities but deliver critical efficacy and innovation.
Sustainably sourced ingredients are produced with consideration for environmental, social, and ethical responsibility. This can include using renewable resources, reduced carbon footprint, ensuring fair labor practices, and meeting global standards like RSPO or COSMOS.
Azelis offers a wide range of specialty chemicals across personal care applications like: anti-aging, bath & shower, body care, eye care, hair conditioning, skin care, sun care, blushes, body color, concealers, powders, foundations, lip gloss, and more. These ingredients and products support trends in clean beauty, skin barrier health, anti-aging, and more.